<?xml version="1.0" encoding="UTF-8"?>

<mssxml version="1">
   
    <!-- menu1 and its actions -->
    <action  name="menu1" method="playandwaitinput" >
        <playaudio>   
            <id>0a080002</id> <!-- Press 1 to sales team; Press 2 to support team; Press 0 to attendant-->
        </playaudio>
           
        <minnumofdigits>1</minnumofdigits>    
        <maxnumofdigits>1</maxnumofdigits>    
    </action>
   
    <action name="inputForMenu1" method="input">
        <digit value="0" nextaction="toAttendant" />
        <digit value="1" nextaction="toSalesTeam" />
        <digit value="2" nextaction="toSupportTeam" />        
        <digit nextaction="menu1" />  <!-- back to menu1 -->
    </action>

    <action name="toAttendant" method="callto">
        <destination>100</destination>
    </action>
    
    <action name="toSalesTeam" method="callto">
        <destination>101</destination>
    </action>
        
    <!-- menu 2 and its actions-->    
    <action name="toSupportTeam" method="playandwaitinput" >
        <playaudio>   
            <id>0a080003</id> <!-- From Asia market, press 1; From Europe market, press 2; or press extension directly-->
        </playaudio>
           
        <minnumofdigits>1</minnumofdigits>               
        <maxnumofdigits>3</maxnumofdigits>              
        <firstdigittimeout>10</firstdigittimeout>        <!-- seconds -->
        <intervaldigittimeout>3</intervaldigittimeout>   <!-- seconds -->
        <enddigit>#</enddigit>                           
    </action>
    
    <action name="inputForMenu2" method="input">        
        <digit value="1" nextaction="fromAsia" />
        <digit value="2" nextaction="fromEurope" />        
        <digit nextaction="toExtension" />  
    </action>
    
    <action name="fromAsia" method="callto">
        <destination>102</destination>
    </action>
    
    <action name="fromEurope" method="callto">
        <destination>103</destination>
    </action>
    
    <action name="toExtension" method="callto">
        <destination><input /></destination>
    </action>
    
</mssxml>
